Frequently Asked Questions

You may order services directly from Ordering is fast and easy. Simply select the device you need help with, and follow the prompts to tell us exactly what you need.

Once you feel that you’ve explained your issue to best of your ability, you’ll be able to checkout and pay for services online.

If you’d like assistance from a Savvy representative, you may call us at 1-604-239-2182 to speak to a representative. If there is no answer, please leave a message and an available representative will contact you shortly. You could also email us at any time of the day.

There may be cases where you need additional parts or software. This is not included with your service fee.

You can either order these through a retailer of your choice or we can provide you with a quote.

In the event that you need to cancel service, or if the Savvy Tech was unable to complete the service you requested, we will issue you a full refund.
If you’re not content with your service, we will get in touch and see if we can fix it. If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
We price based on the difficulty of the service. Select your service, any additional options and you’ll see your price immediately. No more quotes or hourly fees!
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.